About Top Trust Bank — Our Story, Mission & Values

Our Journey

Building Financial Futures Since 1975

From a single community bank to a trusted financial institution serving millions, our story is one of growth, innovation, and unwavering commitment to our customers.

Founded in 1975 with a vision to make banking more accessible and personal, Top Trust Bank has evolved while staying true to our core values. We've grown from a small local bank to a nationwide institution, but our focus remains on building lasting relationships with each customer.

Today, we combine our rich heritage with cutting-edge technology to deliver banking experiences that are both secure and seamlessly modern.

1975

Our Humble Beginnings

Founded as Community Trust Bank with a single branch in downtown Chicago

1995

Digital Innovation

Launched one of the first online banking platforms in the industry

2010

Rebranded as Top Trust

Renamed to reflect our forward-thinking approach to banking technology

Today

Serving 2M+ Customers

Expanded to 500+ branches nationwide with comprehensive digital services

50+

Years of Excellence

Our Mission & Values

Guiding principles that shape everything we do

Customer First

We put our customers at the center of every decision, ensuring their financial wellbeing is our top priority.

Integrity & Trust

We maintain the highest ethical standards, building relationships based on transparency and reliability.

Innovation

We continuously evolve our services, leveraging technology to create better banking experiences.

Our Mission

To empower individuals and businesses with innovative financial solutions that foster growth, security, and prosperity for all our customers.

We believe that everyone deserves access to banking services that are not only secure and reliable but also intuitive and empowering. Our mission drives us to break down barriers to financial inclusion while maintaining the highest standards of security and service excellence.

Our Purpose

Our Leadership Team

Experienced professionals guiding Top Trust Bank's vision

James Wilson

Chief Executive Officer

With over 25 years in banking leadership, James guides Top Trust's strategic direction and growth initiatives.

Sarah Johnson

Chief Financial Officer

Sarah brings 20+ years of financial expertise, ensuring our fiscal health and sustainable growth.

Michael Chen

Chief Technology Officer

Michael leads our digital transformation, ensuring cutting-edge security and innovative banking solutions.

View Full Leadership Team

Giving Back

Making a Difference in Our Communities

At Top Trust Bank, we believe in the power of community and our responsibility to support the places where we live and work.

Through our Top Trust Cares initiative, we've contributed over $50 million to local communities, supporting education, small business development, and financial literacy programs.

$50M+

Community Investment

250+

Local Partnerships

10K+

Volunteer Hours

15+

Financial Literacy Programs

Learn About Our Community Programs

Since 1975

Building Stronger Communities

Awards & Recognition

Industry recognition for our commitment to excellence

Best Digital Bank 2023

Financial Technology Awards

Recognized for our innovative mobile and online banking platforms

Customer Service Excellence

Banking Quality Institute

Awarded for outstanding customer satisfaction and support

Top Security Practices

Cybersecurity Excellence Awards

Recognized for industry-leading security and fraud prevention

Best Workplace 2023

Great Place to Work®

Acknowledged for our positive employee culture and benefits

We're proud of our 25+ industry awards and recognitions that validate our commitment to excellence.

Join the Top Trust Family

Become part of our growing community of 2 million+ customers who trust us with their financial future.

50+ years of banking excellence and stability

FDIC insured deposits for your peace of mind

Innovative digital banking with personal service

50+ Years in Banking

2M+ Happy Customers

500+ Branch Locations

Start Your Banking Journey

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